Privacy policy

Privacy Policy

Last updated: April 25, 2026

At Lumivaro (lumivaro-style.com), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase. Our practices are governed by applicable Australian privacy laws (including the Privacy Act 1988) and international data protection standards.

1. Personal Information We Collect

We collect information that identifies or can reasonably be linked to you. This includes:

• Contact Details: Name, shipping address, billing address, and email address.
• Financial Information: Payment card details and transaction history, processed securely through PCI-compliant partners like Shopify.
• Technical Data: IP address, device type, and browser details collected automatically via cookies to improve your experience.
• Communication: Any information provided when you contact our customer support team.

2. How We Use Your Information & DDP Logistics

We use your information to provide our Services, including:

• Order Fulfillment: To process payments, manage orders, and facilitate shipping.
• DDP (Delivered Duty Paid) Processing: For our Australian customers, we use your shipping data to manage customs clearance and pre-pay all applicable GST and import duties. This ensures a seamless delivery with no surprise fees at your door.
• Marketing: To send promotional communications (you may opt-out at any time).
• Security: To prevent fraud and ensure a safe shopping environment.

3. Disclosure and International Transfers

We share your data with service providers who help us operate (e.g., Shopify, payment gateways, and shipping carriers). As a global brand, your data may be stored or processed in countries outside of Australia. We ensure all partners adhere to strict data protection standards and recognized legal transfer mechanisms.

4. Your Rights (Australian Privacy Principles)

Under Australian law, you have the right to access, correct, or request the deletion of your personal information. You may exercise these rights at any time by contacting our support team. We do not "sell" your personal information as defined by applicable laws.

© 2026 Lumivaro. All rights reserved.